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Too Long; Didn't Read I get it—you're busy! So I've distilled this site down to its essence for your quick consumption. Contact Get in touch with me so we can get down to business. ​ Portfolio Check out examples of past projects, including websites and writing. Services Improve your life and business—let me help you with your marcom needs. About I do marketing communications stuff. I can help you. I want to help you. Partnerships Add skills, services and bandwidth to your team by working with me. Home SBC provides end-to-end marketing communications services for you. Let's Talk Today Say Hi

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Resources Samples Sample Resource: Web Copy Style Guide Being organized is critical when working on complex, dynamic projects. So, I like to create templates, frameworks, checklists, forms, and so on to facilitate tasks. ​ By way of example, this is a copy style guide template. I worked with one client to fill in the blanks; the answers informed the writing I did for the company's website. It made sure I captured the company's personality and geared content towards the target audience. It helped keep the copy tight, impactful and consistent. For more samples, please contact me. Let's Talk Today Say Hi

How Can I Help You? What you care about is how your business can be more successful. Fair enough. Play Video Facebook Twitter Pinterest Tumblr Copy Link Embed Video Link Copied Why Focus on Marcom? Perhaps you're wondering about the benefits of investing in your marketing communications. How will it improve your venture? What's the value proposition? In a nutshell, the services enumerated above streamline your efforts so that… Your operations run more efficaciously. You can better target your messaging to your desired audience. You sharpen your brand. You can be confident that you’re on top of things. You make more money in the long run. …which, in turn, can result in more and better engagement with prospects and customers. Popular Marcom Projects & Services Communications needs are dependent on the unique characteristics of your venture. We can develop a personalized plan to meet your goals. Below are some ideas of what we can do—just to get the synopases firing. Content & Platform Development Building Websites, Intranets, Online Communities and Collaboration Sites Writing Copy for Webpages, Emails, Internal Communications & Org Announcements, Marketing Collateral and Newsletters Creating Social Media Posts Writing Blog Posts Writing Video Scripts Ghostwriting Drafting Community Guidelines Developing Style Guides Developing Process Documentation Copy Editing & Proofreading Performing Photo Selection Performing Web & Print Content Reviews Planning & Ongoing Support Providing Website Administration Administering & Moderating Communities Managing & Auditing Content Managing Video Hosting Managing Localization Facilitating Knowledge Management and Information Architecture & Mapping Critiquing Websites & Digital Products Assisting with SEO Creating Email Templates Creating Campaign and Project & Program Plans Developing Strategies for Communications, Content and Gamification & Engagement Editorial Calendaring & Social Media Scheduling Developing & Documenting Processes Creating Marketing Support Frameworks Implementing Marketing Automation Mentoring & Education Customized Marcom Coaching SEO Guidance Copywriting Coaching Automation & Productivity Tips Branding & Messaging Cohesion Marcom Strategy & Management Techniques Accountability Coaching Explore Portfolio By the Numbers Why should you choose me? I've got the marcom chops, of course! 100s Projects/Relationships I've Managed 300+ Websites I've Created & Administered 1,000s Pieces of Content I've Created/Managed Let's Talk Today Say Hi

Work Samples While every client and project is unique, and the future is infinite, past work can be informative. Here are a few examples to get your brainsparks flying. Websites Building, enhancing and day-to-day updates and management Management Planning and leading communications projects and programs Content Strategy and creation for websites, emails, newsletters, blogs... Resources Style guides, templates and frameworks to facilitate marcom work Localization Strategy, translation management and content selection Process Creation, improvement, documentation and training for marcom work Let's Talk Today Say Hi

Privacy Policy Privacy Matters We get it. And you may have some questions.... What type of info is collected? We may receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the internet; login; email address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect Personally Identifiable Information (PII) (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. ​ How is the info collected? ​ When you conduct a transaction on our website, as part of the process, we collect the personal information you give us. This may include your name, address and email address. Your personal information will only be used for the specific transaction for which it was collected. Examples of transactions: commenting on blog posts, "liking" or sharing content, submitting the subscription and/or contact form, shopping on the site. Why is personal info collected? ​ We collect non-personal and PII for the following purposes: To provide and operate the services; To provide users with ongoing assistance and support; To contact our visitors and users with general or personalized service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services; To comply with any applicable laws and regulations. How is collected info stored, used, shared and disclosed? ​ Our website is hosted on the Wix.com platform. Wix.com provides the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. ​ Sometimes you will be taken to a third-party website to complete a transaction. In this scenario, the third-party website's privacy policy is applicable, as in such cases we aren't actually collecting your information. An example of this is completing a survey, which may be done on SureveyMonkey, Typeform, or similar. ​ How are site visitors communicated with? ​ We may contact you: ​ To notify you regarding your account or troubleshoot problems with your account: To resolve a dispute or collect fees or monies owed; To poll your opinions through surveys or questionnaires, send updates about our company or include you in a marketing campaign; As otherwise necessary to contact you to enforce our User Agreement, any agreement we may have with you and applicable local, regional or national laws. For these purposes, we may contact you via email, telephone, text messages and/or postal mail. ​ How are cookies and other tracking tools used? ​ We use cookies to improve your experience on this website and to get a better understanding of how visitors are engaging with our site. This enables us to offer a more enjoyable and useful website and better products and services. Some cookies are necessary for you to be able to take full advantage of our website—if you disable cookies, the website may not look and feel or function correctly/fully. Many cookies—like analytics cookies—anonymize and aggregate the data they collect, meaning you can't be identified. It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, place cookies or utilize other tracking technologies through Wix´s services. These third-party companies may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix privacy policy or our privacy policy. ​ How can site visitors withdraw consent? ​ If you don’t want us to process your data anymore, please contact us . ​ Privacy policy updates.... ​ Our business and website, as well as technology, are ever-evolving. Thus, we reserve the right to modify this privacy policy at any time without notification. Changes and clarifications will take effect immediately upon their posting on the website. We recommend reviewing this policy periodically. ​ Questions and additional details? ​ Here are some helpful resources that you can check out to better understand cookies: All About Cookies Cookies on Wix sites Cookie settings in Firefox Cookie settings in Internet Explorer Cookie settings in Google Chrome Cookie settings in Safari (OS X) Cookie settings in Safari (iOS) Cookie settings in Android Opt out of being tracked by Google Analytics across all websites ​ Feel free to contact us with questions. Let's Talk Today Say Hi

Say Hi I'd really like to hear from you. Give me a holler so we can get started on our marcom adventure. You know what to do.... ​ Kindly provide as much detail as possible so I can better address your needs. Thanks! Contact Suz Thanks for reaching out! I'll be in touch very soon. You may also try to catch me directly via email or phone . Stay Connected Join the SBC mailing list and be in the know.... Get occasional updates—including updates, new Resources and fresh-off-the-presses blog posts. No junk, and no sharing/selling your email address. I agree to receive email from SBCLLC. Subscribe Thanks for subscribing! Stay Conncted Let's Get Social Discover SBC in the socialverse. Or better yet—get in on the conversation! Posting, tweeting, uploading, oh my! Yes, I'm trying to share insights, happenings and great content on several of the popular platforms. It's also another great way for us to start a dialog. Check them out today! (And be sure to follow/subscribe/share, thanks for the love!) Let's Get Social

A Bit About Me Abundant Experience I’m a marcom maven on a journey for professional and personal fulfillment. I ditched the corporate path to embark upon an entrepreneurial marketing communications adventure. This fork of the road is filled with exploration and growth—I'm loving it! That said, I do have a track record that's going to serve you well. My career has consisted of program management, communications product management and/or marketing support roles. Through a variety of positions in a range of companies and industries, I have honed competencies in communications, collaboration and process improvement. Leveraging technical acumen and people skills, I've successfully managed projects end-to-end. I have experience leading teams on cost-benefit analysis and managing to resources and ROI. I thrive and enjoy working with a variety of people and in dynamic environments. This means YOU! Let's what and see what fun and excitement we can find. Learn More What It All Means Hover over the tiles to see how my skills and traits translate into value for you. 15+ Years as a Content Creator/Editor & Manager Well crafted content that’s consistent, timely and relevant Understand Target Audience Differentiation Messaging and content that suits people with varying needs and triggers for better engagement and mobilization Responsive to a Variety of Media & Channels Platform-appropriate content that’s impactful and shareworthy Adept Cross-Functional Collaborator Ensures consistent, accurate messaging and product/service development Experience Developing, Improving & Managing Processes Facilitates workflows for consistent marketing/support and lends to operational efficiencies Recognized Mentor & Trainer Team player who can both lead and develop others Broader Perspective All work and no play...NOPE! I don't want to be a dull girl. An eclectic collection of hobbies and interests keeps me entertained and refreshed. Travel Languages & cultures Living abroad Keeping up with technology trends and current events The arts (fine and craft) Design Documentaries BBC-esque period dramas & sci-fi Music Finding a truly good cup of coffee Laughing H elping others Sustainability The natural world Wellness Healthy cooking & food hacking Yoga Martial arts Reading I'm striving daily to be well rounded, open minded, always expanding my horizons. I believe this makes me a better person in every way and a more effective marketer/communicator. Let's Talk Today Say Hi

Process Samples Process Sample: Setting Up a New SharePoint Site Over the course of my career, I have created (or reviewed and improved) and documented scores of processes. The processes have ranged from manufacturing medical devices to creating an email campaign in the marketing automation system. This sample shows a process I established and documented for setting up a new collaboration site. See Process Doc (PDF) For more samples, please contact me. Let's Talk Today Say Hi

BrainWrap Hey folks! Through BrainWrap, we’re going to explore issues that’re relevant to our professional lives. Posts here will hit on a variety of topics like: Social Media, Marketing, Communications, SEO, Business, Digital, and related cultural/environmental impacts and influences. ​ Hopefully, you'll find this a fun/productive/thought-provoking ride. You’re invited to add comments* and show posts some love (share with your networks!) Subscribe to my email list or connect with me on social media to hear about new blog posts. Thanks so much for coming by and spending a few moments here! All Posts Business Communication Community Management Content Development Digital Marketing Events Ideas SEO Social Media Tech Travel Wellness Writing Miscellany Fun Culture People Creative Process Productivity Work/Life Balance Life Hacking Search Log in / Sign up May 22, 2020 6 min Back to Basics: What is Marketing Communications? Learn what marketing communications is. Explore marcom resources, too. 📝🎦 99 views 0 comments 1 like. Post not marked as liked 1 Apr 7, 2020 6 min 50 Blog Post Ideas for Businesses Build your biz's online presence, engage with customers, boost SEO, and more with your blog. This list of prompts will help you get started. 30 views 0 comments 2 likes. Post not marked as liked 2 Mar 5, 2020 4 min Does This Biz Want You to Buzz Off? Communication is a tricky, complex, multi-layered, subjective thing. Here are 8 reasons this coupon is a communications failure. 45 views 0 comments 1 like. Post not marked as liked 1 Feb 26, 2020 4 min Are You a Wix-er or WordPress-ian? You need to assess your business's needs — what they are now and what you think they might be in 3 or 5 years — before determining the best 21 views 0 comments 1 like. Post not marked as liked 1 Feb 24, 2020 8 min In Soviet Russia, Activity Blocks You Organize your schedule and work more efficiently! Activity blocking is a proven way to optimize your daily to-dos. 40 views 0 comments 1 like. Post not marked as liked 1 Jan 21, 2020 4 min 11 Tips for Kick-@ss Webcopy Want to improve the written content on your website? Check out these suggestions that you can implement today—fast and easy! 26 views 0 comments 2 likes. Post not marked as liked 2 Jan 1, 2020 11 min Do You Like New Year's Resolutions or Do You Like Success? New Year's Day may not be the best time to kickoff your resolutions. Learn why and what you can do to increase your odds of success. 6 views 0 comments 1 like. Post not marked as liked 1 Nov 25, 2019 6 min Your Website is Your Baby Your website is a living document and needs loads of TLC to stay healthy and be productive. 12 views 0 comments 1 like. Post not marked as liked 1 1 2 3 * Community Guidelines: This is a space for supporting and encouraging people. SBCLLC is about lifting others up, not tearing them down. So, all contributions (e.g., comments, suggestions, questions, etc.) posted by members and visitors must be respectful. Try to be thoughtful and inclusive. Engage with compassion and positive intent. Please do not use profanity or otherwise derogatory language. SBCLLC retains ultimate editorial rights. This means that it's within our purview to modify or remove anything that violates these Guidelines. Thanks! Let's Talk Today Say Hi Footer